Delivery & Store Pick Up

Choose a convenient method to receive your order

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Islandwide Delivery

Delivery time is generally 2 to 5 business days, however times could vary in the event where unexpected catastrophes erupt we will inform you by email and/or phone call, so that you will be updated on the situation. Further, SupremeMobiles.lk cannot be held liable for any delays by the courier companies.

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Delivery Order Process

1. Order the Product and Specify the Delivery Method

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2. You Will Receive an Order Confirmation Message

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3. Wait for Your Order to Arrive

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4. Collect Your Order at Given Address

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Colombo 1-15 Delivery: Get it Next Day

LKR 650

Islandwide Delivery: Get it in 2-5 Working Days

LKR 650

Please note the following when accepting your order on delivery/ or collecting your order at the SupremeMobiles.lk Store.

  • Please ensure to check your ordered product/s for any physical damages prior to accepting the delivery. Please do not accept delivery if there are any damages.
  • SupremeMobiles.lk (Supreme Links Pvt Ltd) nor the Courier partner will not be liable for goods which are damaged in transit and/or missing content/items if the Proof of Delivery (POD) is signed and the goods are accepted.

Store Pick up

SupremeMobiles.lk will not be held responsible for any loss/damages caused to the order if not collected within 20 days, from the date of “ready for collection” notification/email sent. Paid ‘Store Pick Up’ orders which are not collected within 20 days will be cancelled automatically and cancelled items are subject to a cancellation/restocking fee equal to 20% of the sale value.

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Store Pick Up Order Process

1. Order the Product and Specify the Store Pick Up Method

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2. You Will Receive an Order Confirmation Message

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3. Wait for Your Order to Arrive

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4. Pick Up Your Order at Our Store

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Pick Up from Our Store: Get it Same Day

Free

Undeliverable Packages

Occasionally packages are returned to us as undeliverable. When the courier service returns an undeliverable package to us, we will contact you via email or telephone.

Why are packages occasionally undeliverable?

Incorrect Address:

  • Packages are normally only undeliverable when the address is incorrect- please check your shipping address carefully when placing your order. Should this occur, a redelivery fee will apply. We will try our best to contact you and double check all orders before processing the order once payment is completed online.

Refused by Recipient:

  • Packages are normally only undeliverable when the address is incorrect- please check your shipping address carefully when placing your order. Should this occur, a redelivery fee will apply. We will try our best to contact you and double check all orders before processing the order once payment is completed online.

Need a Help?

  • phone 077 150 8339
  • whatspp WhatsApp
  • email Email

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