All applicable warranties are issued by authorized agents/companies or seller. Almost all our items come with a warranty period ranging from 6 months, 1 year depending on the type of product. Warranties cover manufacturing defects only, unless specified differently on the product page.
When a product is sold on SupremeMobiles.lk, the customer will receive the company or seller warranty along with the product (when applicable). We advice to directly communicate with the company or seller if you have any questions regarding the item(s). The terms and conditions of the warranties are beyond our (SupremeMobiles.lk) control and it is your choice whether to use such warranties. Where applicable the time period and/or details of such warranty will be shown on our website.
All products which mentions “Company Warranty” in the product page, comes with the official authorized company warranty from the authorized dealer for the respective brand(s) in Sri Lanka. For example: Samsung Galaxy A03 Core – 2GB/64GB comes with a 1 year company warranty. Which means, for any warranty claims the customer should contact the Service Center provided in the warranty card. The warranty card/details are handed over to the customer along with the delivery and/or store-pickup (Certain company warranty products does not come with the warranty card, due to automatic warranty activation).
Seller warranty means that the product warranty is backed by a registered Sri Lankan company which sells there item(s) on SupremeMobiles.lk. For any warranty claims (if applicable), all customers can directly go or contact the respective seller mentioned in the warranty card to claim the warranty. In some cases, customers can contact SupremeMobiles.lk to request the contact details of the seller if needed for warranty claims only. The terms and conditions of the warranties are beyond our (SupremeMobiles.lk) control and it is your choice whether to use such warranties. Where applicable the time period and/or details of such warranty will be shown on our website.
Most warranty cards are either inside the package or attached to the package. Please note SupremeMobiles.lk may require to open the product in order to validate the warranty.
Most warranties can be claimed with the SupremeMobiles.lk invoice. However, company warrantied items are required the original warranty card to claim warranty and we cannot guarantee if the company will issue a new warranty card if lost.